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I have actually used this business two times in one month. Both times they were late by 2 to over 3 hours. They pumped my septic systems, first one at a rental and next at my individual home. They falsely stated I accepted pay $50. 00 more for my individual house.

When I informed him that wasn't true and if he would play it back with me accepting that, I would pay it. He then began making excuses. I would not trust this company I personally have actually never ever written a bad evaluation before. This is my first. Several hours after posting this 1 star review to Google, the owner called me.

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He acknowledged there were errors made by his staff members. He wished to know what he could do to retain my company. I told him I valued him calling, however right now there was absolutely nothing he could do. After his continuous persistence on how he might keep my organization, I asked him for his suggestion.

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At that time he stated he would tear up my check and he would send me an image of it voided. He stopped working to do this and instead he chose to post an untruthful response on Google.  Check Here For More  thought he was trying to keep my business, however as he talked on, it emerged that he was just thinking about eliminating the bad review.

It would not be truthful to provide his business a great review, just to get a refund. It would be more essential to me to offer others a direct of the apparent absence of customer support and sincerity in this company. What has actually been said here is entirely accurate.

I have absolutely nothing to get in doing such a thing. Regarding this being my first review, that is a genuine declaration. My better half and I share this e-mail address and the other reviews belong to her.

Comparing Septic Systems vs Sewer • Martin Septic Service

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Nearly 2 years after our leach field was replaced by Suburban Sanitation one area sunk a bit and water collected on the surface area. When I got in touch with Mark from Suburban he repaired the issue without doubt or expense to me. An excellent company !! - Angie's List "A" Review Extremely pleased with the service, the chauffeur was extremely professional - Tim Hine For over 16 years I have relied on Suburban Sanitation to preserve my septic tank.